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Q.When the cable line snapped off the utility pole near my house on April 23, I called Comcast right away. They sent a repairman out the next day, but he said he couldn't do the repair himself but would file a report with the proper department.
Q. I am a disabled veteran with a disabled parking decal. With my decal, can I park in spaces reserved for mothers with baby strollers? I sure have a hard time finding a disabled parking space in this town; there are too many freeloaders.
Regarding pool hazards (Action Line, Aug. 3): A 1-year-old drowned in a pool the other night right across the street from my friend's house. We are all terribly upset by this.
Last week, we asked readers if satellite radio is worth the cost. The response was vastly positive: Of the 1,184 votes readers cast, 86 percent said ''yes'' and 13 percent said ''no.'' Only 1 percent said ''I don't know.''
If you have a long overdue library book at home, you can return it without fear of a massive fine -- through Sept. 30.
Q. We've decided to get a purebred Rottweiler puppy. When we asked a vet if he could help us locate one, he said it was more important to select the breeder than the dog, but he didn't say why. Can you explain?
Want to ask a lawyer a question -- for free? LegalLine, which addresses landlord-tenant issues, immigration law, probate, criminal and family court problems, plus real estate questions, will be offered by the Dade County Bar Association from 6 to 9 p.m. Wednesday.
The Florida Catastrophic Storm Risk Management Center has launched www.stormrisk.org, a one-stop resource for citizens who want to learn about Florida's property insurance issues, especially in relation to hurricanes.
Q. I took my desktop computer to Circuit City in Hialeah to get a memory upgrade. When the technician opened up the computer, he realized the new parts weren't the right ones. They couldn't upgrade it, so I took the computer back home. When I turned it on, it no longer worked.
Q. My wife got a shingles shot last year. When we went to the doctor's office, the nurse called our insurer, Humana, which confirmed we would be reimbursed $195 of the $250 cost.
Q. When Sen. Obama speaks on TV, he always mentions that a single mother and his grandparents brought him up. Who and where is his father?
The Federal Communications Commission has found that Comcast subscribers who complained to it about problems using peer-to-peer applications such as BitTorrent (an alternative to Comcast's video-on-demand) were correct.
The Miami-Dade County Health Department's Special Immunizations Program is providing free back-to-school vaccinations to children 2 months through 18 years of age at five locations around the county.
Q. My Broward condo does not recycle glass or plastic, which really upsets me since I am a fervent believer in recycling.
Q. I'm on a fixed income and have tried, without success, to get Comcast to change its billing date so I don't have to keep paying late fees.
Q. I'm told that I should shred all personal documents that could be used to steal my identity. I'm disabled and on a fixed income; I can't afford a shredder. Are there alternatives?
Many children, particularly in Florida, have died, lost limbs or been disemboweled when they were trapped by the powerful suction of a pool's or spa's drain.
Help needy children improve their reading skills through a book drive sponsored by Family Central (www.familycentral.org).
Q. I have an old photo album that came from an estate sale. There are more than 130 snapshots from Miami circa 1915. I am trying to find someone who would like them.
Q. I was issued $80 worth of ''Hotel Bucks'' from Hotels.com as a form of reimbursement in December 2007 after a bad experience I had had at a hotel booked through the website. On June 7, I stayed in a hotel on the beach, so I mailed the Hotel Bucks and waited the requisite five to six weeks to receive my refund.
Q.I recently was issued a traffic citation for a minor infraction. I hired a lawyer to represent me, which cost me $69. The outcome was no points placed on my license and no traffic school, however I received an incomprehensible bill for ''court costs'' amounting to $131.
The Florida Division of Consumer Services is encouraging residents to check out their travel agency before booking a vacation. It offers consumers these tips:
Are you sending your kids to day camp while you work? If they are 12 or under, you may be entitled to a tax break.
Q. My father, who passed away in May, had a long-term health care policy from Homeward Bound. I have tried to contact the company because I am due a refund.
In response to 'Sharing the road safely' (Action Line, July 28): The motorcycle riders also need to observe the law. I can't count how many times I have seen them riding between the lanes of cars in order to move through slow traffic. . .
Green-thumbed Broward residents have an opportunity to apply for the county's next master gardener course beginning Sept. 17.
Q. I've heard about a cellphone called a Jitterbug that has large numbers and letters, but I don't know where to get it.
When seeking Action Line's attention, if, at first, you don't succeed, try, try again. We can't answer every inquiry, but, this month, we helped readers solve issues involving $19,690.83.
In response to 'Sharing the road safely' (Action Line, July 28): Thanks for the safety article for cars and trucks regarding the many motorcycles out there.
The Food and Drug Administration is warning consumers not to eat Maine lobster tomalley, the soft green paste-like substance found in the body cavity of the lobster, because of the risk of paralytic shellfish poisoning (PSP) caused by a build up of toxins.
The Miami-Dade County Extension Service is reporting a significant increase in resident calls about the spread of fig whitefly infestation. New signs of the infestation have been spotted in the Cutler Bay area and the pest appears to be moving farther south.
